INDUSTRIES

 They are connected with several industries from different sectors globally throughout the world. Due to their specified aim their products help several industries to boost their business, customer support, and provide new ideas and strategies. They provide a lot of assistance through their team and AI management to different industries. Some of them are listed below:

1-HEALTH TECH- They provide virtual healthcare services that ensure better and faster experience for patients and families. Their contact center services help to earn more customers by keeping empathy and compliance at the forefront.

2- FINTECH- They assist agents in embracing the transition from product-oriented selling to a customer-centric approach. They focus on investing in an agent-friendly solution that offers actionable recommendations to acquire and retain customers in a compliant manner.

3- INSURETECH- They assist agents in deriving actionable insights for customer touchpoints through calls, chats, and emails. And then helps to turn the insights into valuable data for improving policy renewals, handling call volumes, closing deals, responding to queries, and complying with new policy requirements.

4- EDTECH- They help agents sell education packages by shortening the sales cycle. Focuses on agent training to handle complex objections and eliminate oversell and mis-sell products.

5- REAL ESTATE- Convin provides AI-driven automation and advanced voice of customer insights, helping agents target high-value deals, boost conversations, and also boost site visits by 32%.

6-HOSPITALITY AND TRAVEL- They train agents to ensure they can deliver exceptional customer experiences by handling travel queries, especially during the peak seasons. It also helps the agent to deal with deal-closing conversations and best practices, that impact positively on the first customer interaction.